KUB Utility Setup

KUB — Knoxville Utilities Board — is the utility provider for most homes in Fort Sanders. All Swift leases require tenants to transfer utilities into their name at move-in. Here's how to get it done before you arrive.

What KUB Covers

KUB provides the following services for your home:

• Electric
• Water & Sewer
• Stormwater
• Fiber Internet — KUB also offers fiber internet service. It's a great value if you want to bundle everything through one provider.

How to Set Up Your KUB Account

Step 1: Go to KUB's Website

Head to kub.org and navigate to the Start Service section.

Step 2: Have Your Information Ready

You'll need:

• Your new address
• Your move-in date
• Your Social Security number — or a deposit may be required
• A valid photo ID
• Your contact information

Step 3: Submit Your Application

You can start service online at kub.org or call KUB directly at 865-524-2911. Service can typically be set up a few days in advance of your move-in date — don't wait until the last minute.

Step 4: Confirm Your Start Date

Make sure your service start date lines up with your move-in date. You don't want to arrive to a home with no power or water.

When to Set It Up

As soon as you know your move-in date — ideally at least a week out. KUB is generally quick to process new accounts but giving yourself a buffer avoids any gaps in service.

Splitting Utilities With Housemates

If multiple people are sharing the bill, decide upfront how you're handling it. A few common approaches:

• One person's name on the account — they collect from housemates each month
• Venmo or a shared expense app — Splitwise is popular for group houses

Whatever you decide, get aligned with your housemates before bills start arriving.

Questions?

If you need help figuring out your utility setup or have questions about what's required, just reach out.

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