How to Set Up Your Resident Portal Account

Your resident portal is where you'll pay rent, set up autopay, and submit maintenance requests. Getting set up takes about five minutes.

Step 1: Check Your Email

When you're added to the lease, you'll get an email from Buildium inviting you to create your Resident Center account. Check your inbox — and your spam folder if you don't see it.

The email will come from a Buildium address and will include a link to activate your account.

Step 2: Create Your Account

Click the link in the email and set up your login with your email address and a password of your choice. Once you're in, you'll land on your Resident Center dashboard.

Step 3: Confirm Your Lease Details

Take a minute to review your lease info on the dashboard. You'll see the total rent amount listed — this is the collective lease amount for your whole house. Don't panic. You can pay your individual portion when it comes time to submit payment.

Step 4: Set Up Your Payment Method

Head to the payments section and add your preferred payment method:

• ACH / EFT — free. Connect your bank account and route number.
• Credit or debit card — a processing fee applies. This is passed through directly and not something Swift charges.

Step 5: Set Up Autopay (Optional but Recommended)

Once your payment method is added, you can enable autopay so rent is submitted automatically each month. You'll set the amount — enter your portion of the rent, not the full house total.

Step 6: Bookmark It

Save the portal link so you can find it easily each month. You'll also use it to submit any maintenance requests during your lease.

Questions? Reach out directly at admin@swiftpropertytn.com or 865-214-7747.

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